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Inbound Email Action Rules

< 1 min read

The below table shows the list of ServiceNow inbound email action rules that are checked by Quality Clouds.

DescriptionSeverityArea of impact
Possible use of private dataWarningSecurity
Possible PII usage in configuration element – NationalityWarningSecurity
Possible PII usage in configuration element – AddressWarningSecurity
Possible PII usage in configuration element – EmailWarningSecurity
Possible PII usage in configuration element – PassportWarningSecurity
JavaScript – Avoid use of Function ConstructorsHighSecurity
JavaScript – Avoid use of WebDBHighSecurity
JavaScript – Avoid use of debugger statementsHighSecurity
JavaScript – Avoid unrestricted targetOrigin on cross-domain messagingHighSecurity
JavaScript – Avoid making connections on unsafe protocolsWarningSecurity
JavaScript – Optimize LoopsWarningPerformance
JavaScript – Use === comparisonWarningManageability
Inbound Email Actions with hard-coded sys_idsMediumManageability
Inbound Email Actions using GlideRecord and getRowCountMediumScalability
Modified Out of the Box ElementWarningScalability
Updated on March 21, 2025
Inactivity Monitor RulesModules Rules
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