---
title: Inbound Email Action Rules
description: "The below table shows the list of ServiceNow inbound email action rules that are checked by Quality Clouds. | Description | Severity | Area of impact | | --- | --- | --- | | [Possible use of private data](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-use-of-private-data/)…"
url: "https://community-staging.qualityclouds.com/qcdocs/qcr/rules/inbound-email-action-rules/"
updated: "2025-03-21"
category: Rules for ServiceNow / By Configuration Element
---

# Inbound Email Action Rules

The below table shows the list of ServiceNow inbound email action rules that are checked by Quality Clouds.

| Description | Severity | Area of impact |
| --- | --- | --- |
| [Possible use of private data](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-use-of-private-data/) | Warning | Security |
| [Possible PII usage in configuration element - Nationality](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-pii-usage-in-configuration-element-nationality/) | Warning | Security |
| [Possible PII usage in configuration element - Address](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-pii-usage-in-configuration-element-address/) | Warning | Security |
| [Possible PII usage in configuration element - Email](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-pii-usage-in-configuration-element-email/) | Warning | Security |
| [Possible PII usage in configuration element - Passport](https://qualityclouds.com/documentation/docs/qc/data-privacy-and-gdpr/possible-pii-usage-in-configuration-element-passport/) | Warning | Security |
| [JavaScript - Avoid use of Function Constructors](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-avoid-use-of-function-constructors/) | High | Security |
| [JavaScript - Avoid use of WebDB](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-avoid-use-of-webdb/) | High | Security |
| [JavaScript - Avoid use of debugger statements](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-avoid-use-of-debugger-statements/) | High | Security |
| [JavaScript - Avoid unrestricted targetOrigin on cross-domain messaging](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-avoid-unrestricted-targetorigin-on-cross-domain-messaging/) | High | Security |
| [JavaScript - Avoid making connections on unsafe protocols](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-avoid-making-connections-on-unsafe-protocols/) | Warning | Security |
| [JavaScript - Optimize Loops](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-optimize-loops/) | Warning | Performance |
| [JavaScript - Use === comparison](https://qualityclouds.com/documentation/docs/qc/javascript-rules/javascript-use-comparison/) | Warning | Manageability |
| [Inbound Email Actions with hard-coded sys_ids](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/inbound-email-actions-with-hard-coded-sys_ids/) | Medium | Manageability |
| [Inbound Email Actions using GlideRecord and getRowCount](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/inbound-email-actions-using-gliderecord-and-getrowcount/) | Medium | Scalability |
| [Modified Out of the Box Element](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/modified-out-of-the-box-element/) | Warning | Scalability |