CSV Request Authorization

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This article is based on the ServiceNow support article. See the original article on the ServiceNow support site: ServiceNow HI: Allow JavaScript tags in Embedded HTML

Requires authorization for incoming CSV requests.

CSV Request Authorization
Property Nameglide.basicauth.required.csv
Configuration TypeSystem Properties (/sys_properties_list.do)
PurposeTo enforce CSV Authorization.
RequirementRecommended
Recommended ValueTrue
Default BehaviorSet to true
Revertible behaviorN/A
Role requiredSecurity_admin
Release VersionSpring 2009
Functional Impact(Low) This remediation would enforce the combination of authentication in the form of Basic auth and system level access control while retrieving data from tables/pages in the form of CSV data on the instance. If there are guest users currently accessing this data, they will be restricted, and customer will have to create a new account for the user who needs access to this content with necessary access control permissions, if applicable. For more info please visit the following product documentation page: CSV Web Service.
Security Risk(Medium) Without appropriate authorization configured on the incoming CSV requests, an unauthorized user can get access to sensitive content/data on the target instance.
WorkaroundNo alternate method available.
ReferencesWeb Services Security

How to configure #

  1. Navigate to /sys_properties_list.do. 
  2. Search for the property.
  3. Assign the recommended value as shown in the screenshot > Click Update.
Updated on March 21, 2025
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