---
title: Quality Clouds 24.14.0.0 Release Notes
description: "Release date: 9th of October ## Best Practices for ServiceNow - **[Group Found With No Users](https://qualityclouds.com/documentation/qc/servicenow-rules/group-found-with-no-users/)** New rule for ServiceNow (**SN-AVOID-EMPTY-GROUPS**) **Description:** This best practice aims to reduce system clutter, minimize maintenance, and prevent security risks by ensuring permission groups…"
url: "https://community-staging.qualityclouds.com/qcdocs/whats-new/release-notes-product/quality-clouds-24-14-0-0-release-notes/"
updated: "2025-03-21"
category: Release Notes Product
---

# Quality Clouds 24.14.0.0 Release Notes

Release date: 9th of October

## Best Practices for ServiceNow

- **[Group Found With No Users](https://qualityclouds.com/documentation/qc/servicenow-rules/group-found-with-no-users/)**

New rule for ServiceNow (**SN-AVOID-EMPTY-GROUPS**)

**Description:**

This best practice aims to reduce system clutter, minimize maintenance, and prevent security risks by ensuring permission groups are not left without users. To maintain optimal access management, deactivate empty groups by setting the “Active” field on the group record to “false.”

## Bug fixes

- **Application and Update Set Scans Now Work with Certificate-Based Authentication**

**Solution:**
Resolved an issue where application or update set scans from instances using certificate-based authentication would remain stuck in the "Scanning" status. Scans now execute as expected, ensuring smoother performance and more accurate scan results when accessed from the Quality Clouds Portal.

## Other changes

General performance improvements implemented in the portal providing a better user experience and faster load times.[https://qualityclouds.com/documentation/whats-new/release-notes-product/quality-clouds-24-13-0-0-release-notes/#](https://qualityclouds.com/documentation/whats-new/release-notes-product/quality-clouds-24-13-0-0-release-notes/#)