Quality Clouds 24.13.0.0 Release Notes

Release date: 18th of September

New general improvements #

1. Peer Review Notifications Improvement #

Pre-requisites: Have access to the Peer Review view and have the Peer Review configuration enable in the Admin Portal.

Description:
The Peer Review Notification Improvement streamlines the peer review process by implementing a more effective email notification system. These notifications are designed to ensure that peer reviews are assigned and addressed promptly.

1. Peer Review Request:

• When a peer review is requested, an email notification is sent to the designated approver with a direct link to the Quality Clouds Portal, where they can review, assign, reassign, approve, or reject the request.

• The recipient of this notification varies depending on the customer’s configuration:
  • Developer Assign or Auto Assign → the email is sent directly to the designated approver. Remember only Developer Assign is available for Salesforce.
  • Manual Assign → the email is sent to all users subscribed to the ‘Peer Review Notifications‘.

2.Peer Review Reminder:

• A Peer Review Reminder email summarizes all pending reviews and is sent to all users selected to receive Peer Review notifications (configured in the Admin Portal). The frequency can be set to none, daily, weekly, or monthly.

→How to add or remove someone to receive Peer Review Notifications?

1. Log in in Quality Clouds platform.
2. Go to the Admin Portal.
3. Go to Account section.
4. Click on the Email notifications tab.
5. Go to the Peer Review Notification column.
6. Select or deselect the users you want them to receive or not receive these notifications
7. Your changes are saved automatically.

This enhancement is currently available for peer reviews conducted through the QC portal.

Impact: These improvements streamline the peer review process, reduce delays, enhance collaboration, and ensure timely and thorough reviews. For all platforms.

Use cases:

• Ensures rapid feedback for critical tasks like urgent bug fixes.
• Helps teams keep track of large numbers of pending reviews.

2. UX View Improvements

Pre-requisites: Have access to the Peer Review and Debt Manager View.

Description:
Recent enhancements have been made to the Peer Review and Debt Manager views to improve user experience, increase efficiency, and provide better data insights.

Peer Review View Enhancements

• Drawer Redesign: The Peer Review drawer has been updated to separate Best Practice information from the Peer Review details.

Debt Manager View Enhancements

• Items Per Page and Sorting are now saved as part of the View configuration.
• Sorting maintained after applying Filters
• Improved Issue Status Filter Labels
• Enhanced Date Column Labels to be more descriptive

Support for ServiceNow Xanadu Release #

Please see below updates related to ServiceNow Xanadu Release.

1. Customers already on the Xanadu release will benefit from this change as any Out-of-the-Box issues in modified out of the box ServiceNow configuration elements will be filtered out from the scan results.
   
2. Customers on previous releases will see additional data in the Upgradeability dashboard. Any Out-of-the-Box modifications in configuration elements which are included in the upgrade to Xanadu, will be reported as Upgrade Conflicts in the Upgradeability dashboard.

Best Practices for ServiceNow #

• Avoid Long UI Action Labels

New rule for ServiceNow (SN-AVOID-LONG-UI-ACTION-LABEL)

Description:

This best practice aims to enhance user interface (UI) usability and consistency by ensuring that button labels are concise and clear.

• Improvement of the Business Rules With Hard-Coded Sys_ids rule

With this improvement, false positives on the rule “Business rules with hard coded sys_ids“ in Update Set containing “Auto Assessment Business Rule” have been removed.

• Improvement of the Dot Walking To Sys_id rule

With this improvement, false positives in the rule “Dot walking to sys_id“ have been removed.

Best Practices for Salesforce #

• Avoid Custom Applications Without Logo

New rule for Salesforce (SF-AVOID-CUSTOM-APP-WITHOUT-LOGO)

Description:

This best practice aims to ensure that a logo is included in Custom Applications in Salesforce.

Bug fixes #

• Console Use Restriction Issue

Solution:
Adjusted the plugin logic to correctly differentiate and manage LWC components, allowing the console use restriction to function without causing misidentification in VSCode.

• Improved API Key Copy-to-Clipboard Message

Solution: Modified the pop-up message alignment to ensure it is fully visible and correctly framed within the window, providing a clear and accurate message to the user.