---
title: Catalog
description: "The purpose of this document is to guide users, especially Platform Owners, in utilizing the Catalog view within the Quality Clouds platform. ![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-10-at-23.48.23-1024x403.png) # Description ## What is the Catalog view?  - **Platforms available: **ServiceNow. - **Users that have access:** Normal user,…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/views/catalog/"
updated: "2025-03-21"
category: Get Started / Views in Quality Clouds
---

# Catalog

The purpose of this document is to guide users, especially Platform Owners, in utilizing the Catalog view within the Quality Clouds platform.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-10-at-23.48.23-1024x403.png)

# Description

## What is the Catalog view? 

- **Platforms available: **ServiceNow.
- **Users that have access:** Normal user, Customer Admin, and Project user.

The **Catalog** view shows an overview of the catalogs that had been configured in a ServiceNow instance.

## What data is shown

The** Catalog **view shows the following information:

### Catalogs

In the **Catalogs **section, you can see the information the catalogs configured in the ServiceNow instance. 
**Widget**

The widget shows you the following elements:

- **Catalogs** shows the total number of catalogs configured in the ServiceNow instance. (add %variation definition here)
- **% Variation **shows the main metric difference in percentage between the current and the previous scan.
- **Active** shows the number of active catalogs.
- **Inactive** shows the number of inactive catalogs.

**Graph - Active and Inactive Catalogs**

The graph shows the number of catalogs by active and inactive. 

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.41.37-1024x397.png)

**Grid **

- See the list of all catalogs and their details.
- You can sort the table columns to see relevant information first.
- You can open each catalog to see its' details.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.42.13-1024x403.png)

### Catalogs categories

In the **Catalog categories** section, you can see the information on the logical groupings for catalogs. 

**Widget**

The widget shows you the following elements:

- **Catalogs** shows the total number of catalogs configured in the ServiceNow instance. (add %variation definition here)
- **% Variation **shows the main metric difference in percentage between the current and the previous scan.
- **Active** shows the number of active catalogs.
- **Inactive** shows the number of inactive catalogs.

**Graph - Catalog categories**

The graph shows the number of Catalog categories by active and inactive.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.44.50-1024x415.png)

**Grid **

- See the list of all catalog categories and catalogs assigned to these.
- You can sort the table columns to see, for example, the **# Items** column to see the category with most items.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.46.00-1024x394.png)

### Catalogs items

In the **Catalog items** section, you can see the information on all the catalog items you have defined.

**Widget**

The widget shows you the following elements:

- **Catalog items **shows you the total number of items.
- **% Variation **shows the main metric difference in percentage between the current and the previous scan.
- **Active** shows the number of active items across catalogs. 
- **Inactive** shows the number of inactive items across catalogs. 
- **Active from Item Designer** shows the number of active items created in Item Designer. 
- **Inactive from Item Designer** shows the number of inactive items created in Item Designer. 

**Graph**

- **Number of catalog item**s: The graph shows the number of catalog items by active and inactive. 
- **From Item Designer**: The graph shows the number of catalog items created in Item Designer by active and inactive. 

**Chart - Catalog Items**

Shows you the number of catalog items per catalog.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.48.34-1024x434.png)

**Grid**

See the list of all items per each catalog.

You can sort the table columns to see, for example, the **'Catalog' **column to see only items for service catalog.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.49.51-1024x449.png)

### Catalog variables

In the **Catalog variables **section, you can see the issues related to catalogs. 

**Widget**

The widget shows you the following elements:

- **Catalog variables **shows the total number of catalog variables (which capture and pass on information about choices a customer makes when ordering a catalog item). 
- **Variable sets** shows the total number of variable sets (groupings of variables as defined by administrators). 

**Grid **

The grid shows the list of all Duplicate variables ID and their names.

**Duplicate variables** are catalog variables whose names match or are similar.

### Catalog issues

In the **Catalog issues** section, you can see the issues related to catalogs. 

**Widget**

The widget shows you the following elements:

- **Catalog issues** shows the total number of issues detected on a catalog-specific Configuration Elements.

**Grid **

See the list of all issues related to catalogs.

You can sort the table columns to see, for example, the **Application** column to see only issues related to specific application.

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.51.37-1024x501.png)

# Operational use

**Prerequisites:** The Catalog view should be enabled.

Learn how to access the view [here](https://qualityclouds.com/documentation/docs/qc/views-in-servicenow/views-in-servicenow/).

Within the grids tables you will be able to configure the information displayed with the 'Table configuration' icon.

**→  How to use the Table configuration functionality?**

- Log into the [**Quality Clouds Portal.**](https://id.qualityclouds.com)
- Go to the **Catalog**view.
- Select the grid tables view ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/Screenshot-2024-03-06-at-21.12.15.png)
- Click on 'Table configuration'.
- Enable the columns you wish to view in the grid.
- Rearrange the order of the columns

**→ How to download the data from the grid**

1. Open the Executive view.
   - On the top of the view, click on ‘PDF’.
   - Click on 'Export XLS' or 'Export SARIF'.
   - Click here:

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-23.00.37.png)

![](https://qualityclouds.com/documentation/wp-content/uploads/2024/03/Screenshot-2024-03-06-at-22.57.47-1024x308.png)
