---
title: The SOAP Timeout Value Is Over 5 Minutes
description: "Impact Area Performance Severity High Affected Element System property ## Rule ID **SN-0100** ## Impact An excessively long SOAP timeout can result in a bad user experience and hold up system resources. ## Remediation Reduce the SOAP timeout to the…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/servicenow-rules/the-soap-timeout-value-is-over-5-minutes/"
updated: "2025-03-21"
category: Rules
---

# The SOAP Timeout Value Is Over 5 Minutes

Impact Area

Performance

           Severity

High

           Affected Element

System property

## Rule ID

**SN-0100**

## Impact

An excessively long SOAP timeout can result in a bad user experience and hold up system resources.

## Remediation

Reduce the SOAP timeout to the default value.

### Time to fix

15 min