---
title: The Out Of The Box Admin Account Should Not Be Inactive Or Locked Out
description: "**Impact area** Manageability **Severity** High **Affected element** User ## Rule ID **SN-0445** ## Impact  Many jobs/events/processors in the instance have Run as default System administrator which might fail if the admin is inactive/locked out. Remediation  Make sure the administrator account…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/servicenow-rules/the-out-of-the-box-admin-account-should-not-be-inactive-or-locked-out/"
updated: "2025-03-21"
category: Rules
---

# The Out Of The Box Admin Account Should Not Be Inactive Or Locked Out

**Impact area**

Manageability

**Severity**

High

**Affected element**

User

## Rule ID

**SN-0445**

## Impact

 Many jobs/events/processors in the instance have Run as default System administrator which might fail if the admin is inactive/locked out.

Remediation

 Make sure the administrator account is active and unlocked.

**Time to fix**

5 min