---
title: Catalog UI Policies Using GlideRecord – scriptFalse
description: "Impact Area Performance Severity High Affected Element Catalog UI Policy ## Rule ID **SN-0349** ## Impact The client side GlideRecord object is often inefficient, because it returns lots of unnecessary data. GlideRecord and `g_form.getReference` are both involved. ## Remediation Use client data…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/servicenow-rules/catalog-ui-policies-using-gliderecord-scriptfalse/"
updated: "2025-03-21"
category: Rules
---

# Catalog UI Policies Using GlideRecord – scriptFalse

Impact Area

Performance

           Severity

High

           Affected Element

Catalog UI Policy

## Rule ID

**SN-0349**

## Impact

The client side GlideRecord object is often inefficient, because it returns lots of unnecessary data. GlideRecord and `g_form.getReference` are both involved.

## Remediation

Use client data as much as possible to eliminate the need for time-consuming server lookups. The top ways to get information from the server are `g_scratchpad`, and asynchronous GlideAjax lookup.

### Time to fix

40 min