---
title: SaaS Governance Views
description: "Governance views display cross-platform results (ServiceNow, Salesforce and Office 365), both for quality and operational metrics. They are designed to show common KPIs affecting all your instances in a single view. Quality Clouds governance views are accessed under the SaaS…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/governing-your-saas-environments/saas-governance-dashboards-2/"
updated: "2025-03-21"
category: Get Started / Governing Your SaaS Environments
---

# SaaS Governance Views

Governance views display cross-platform results (ServiceNow, Salesforce and Office 365), both for quality and operational metrics. They are designed to show common KPIs affecting all your instances in a single view.

Quality Clouds governance views are accessed under the SaaS Governance option of the Home page, and include the following views:

## Governance view

Governance view is a cross-platform general overview of the main quality metrics and operational alerts for ServiceNow, Salesforce and Office 365 instances.

It shows the following information:

- Instance list with basic attributes and scan information
- KPIs:
  - Quality of Cloud
  - Technical debt (hours
  - Issues
  - Operational Alerts

[![](https://docs.qualityclouds.com/qcd/files/31721794/31721795/1/1595324601000/Gov+SaaS.png)](https://docs.qualityclouds.com/qcd/files/31721794/31721795/1/1595324601000/Gov+SaaS.png)

## User Adoption view

The user adoption view gives you a quick insight of the usage level for each instance among your final users.

It includes the following metrics:

- Active users vs. never logged users: You can compare how many of your allowed users are currently accessing the instance. In Office 365 instances, these metrics will be categorized per Service.
- Login / Active users evolution: Timeline graph of the previous metrics 
- Login Taxonomy: User login breakdown into different categories: Browser, Application, Department...

[![](https://docs.qualityclouds.com/qcd/files/31721794/31721796/1/1595324601000/Gov+User+adoption.png)](https://docs.qualityclouds.com/qcd/files/31721794/31721796/1/1595324601000/Gov+User+adoption.png)