---
title: Service Catalog Rules
description: "Service Catalog provides a view of available, pre-defined products and services offered by corporate departments such as IT, HR, and others in the company. See more in [ServiceNow documentation](https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html).  The below table shows the list of ServiceNow service catalog rules that…"
url: "https://community-staging.qualityclouds.com/qcdocs/qc/by-configuration-element/service-catalog-rules/"
updated: "2025-03-21"
category: Rules for ServiceNow / By Configuration Element
---

# Service Catalog Rules

Service Catalog provides a view of available, pre-defined products and services offered by corporate departments such as IT, HR, and others in the company. See more in [ServiceNow documentation](https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html). 

The below table shows the list of ServiceNow service catalog rules that are checked by Quality Clouds.

| Description | Severity | Area of impact | Included in Instance Scan | Included in Live Check Scan | Included in Update Set Scan |
| --- | --- | --- | --- | --- | --- |
| [Catalog items without short description](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/catalog-items-without-short-description/) | Warning | Manageability | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/error.png) |
| [Catalog items with short description equal to name](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/catalog-items-with-short-description-equal-to-name/) | Warning | Manageability | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/error.png) |
| [Catalog items without description](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/catalog-items-without-description/) | Warning | Manageability | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/error.png) |
| [Multiple choice catalog variables with too many options](https://qualityclouds.com/documentation/docs/qc/servicenow-rules/multiple-choice-catalog-variables-with-too-many-options/) | Warning | Manageability | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/check.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/error.png) | ![](https://qualityclouds.com/documentation/wp-content/uploads/2023/12/error.png) |