The purpose of this document is to guide users, especially Arquitects and platform owners and admin, in utilizing the Multiple Instance view within the Quality Clouds platform. This view is very useful to compare up to 4 instances and their main KPIs in order to understand the difference between environments.
Release Managers can use this view to manage multiple instances and ensure that they are aligned.
Description #
What is the Compare Multiple Instances view? #
- Platforms available: ServiceNow, Salesforce, or Office365 instance.
- Users that have access: Normal user, Customer Admin, and Project user.
The Multiple Instances view displays two or more instances and contains information about the configuration elements added to each instance, as well as the number of integrations associated with each of them.
What data is shown #
The Compare multiple instances view shows the following information in a side-by-side comparison mode:
- Instance selection, including Instance and Scan date
- General instance information, such as the Version and Patch
- The details of Issues – including current number of issues, percentage variation, issues from previous scan, issues written off, the issues according to the baseline, and the benchmark information, as well as the trend of issues over time
- The details of Technical debt – including current technical debt, percentage variation, technical debt for previous scan, the global technical debt, the technical debt according to the baseline, and the benchmark information, as well as the trend of technical debt over time
- The information on the Quality of Cloud – including current Quality of Cloud, percentage variation, the Quality of Cloud according to the baseline, and the benchmark information, as well as the trend of Quality of Cloud over time
- Configuration elements information – including the current number, percentage variation, and the benchmark information
- Lines of code scanned – including the current number, percentage variation and the benchmark information
- Out of the box (OOTB) modified elements for the instance – including the current number, percentage variation, the information from the previous scan and the trend over time
- Integrations information – including information on the current number of SOAP messages, REST messages, and integration plugins
- Applications information – including information on the previous, current scan and the variation.
- Number of best practices – including details on the number of ignored rules, customized rules, newly added rules, and basic rules for each instance.
Operational use #
Prerequisites: The Multiples Instances view should be enabled and have more than one instance created.
Learn how to access the view here.
If you have a get-well program running you will be able to see the reduction of technical debt easily.
→ Compare Technical Debt between different instances?
- Log into the Quality Clouds Portal.
- Select your instance.
- Go to the Multiples Instances view.
- Select another instance in the instance dropdown and select the scan date.
- Compare the results.
To add another instance, click on the + button.
