System Properties should not be modified.

< 1 min read

Impact Area

Manageability

Severity

Low

Affected Element

SYSPROP

Rule number

SN-SYSPROP-MODIFIED-AFTER-DATE

Impact #

System properties are used in the configuration and customization of the platform. They allow to control the system behavior, such as defining system settings or enabling/disabling certain features. Modifying system properties in a ServiceNow instance have potential impacts on: System Stability, Performance Issues, Service Interruptions, Data Consistency, Integration Challenges etc.

Remediation #

Periodically review changes in the sys_properties table, updating the last review date by editing it in this rule.

Time to fix #

30 min

Updated on March 21, 2025
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