UI Actions Using GlideRecord

< 1 min read

Impact Area

Performance

Severity

High

Affected Element

UI Action

Rule ID #

SN-0044

Impact #

The client side GlideRecord object is often inefficient, because it returns lots of unnecessary data. GlideRecord and g_form.getReference are both involved.

Remediation #

Use client data as much as possible to eliminate the need for time-consuming server lookups. The top ways to get information from the server are g_scratchpad, and asynchronous GlideAjax lookup.

Time to fix  #

40 min

Updated on March 21, 2025
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