Catalog UI Policies Using GlideRecord – scriptFalse

< 1 min read

Impact Area

Performance

Severity

High

Affected Element

Catalog UI Policy

Rule ID #

SN-0349

Impact #

The client side GlideRecord object is often inefficient, because it returns lots of unnecessary data. GlideRecord and g_form.getReference are both involved.

Remediation #

Use client data as much as possible to eliminate the need for time-consuming server lookups. The top ways to get information from the server are g_scratchpad, and asynchronous GlideAjax lookup.

Time to fix #

40 min

Updated on March 21, 2025
Was it helpful ?