Rules #
Rules are Quality Clouds definitions of best practice which contains the resulting issue severity, the area it is impacting, associated technical debt and the remediation.
Best practices are standards to follow for optimal platform quality.
The rules for quality checks in Quality Clouds are based on the following best practices:
- technical best practices by SaaS platform vendor
- ServiceNow coding best practice rules
- Salesforce best practice rules
- SharePoint Framework coding best practice rules
- Quality Clouds recommendations
- client-defined technical best practices
- software development industry standards (coding standards), including
Compliance or its lack impacts several areas such as security, performance or reliability differently, depending on the recommendation.
You can find the information on rules – such as rule ID, impact area, severity, impact and remediation and time to fix – in our rules section within each platform.
Rulesets #
Rulesets are sets of rules that are applied to a platform scan. You can manage and customize your rulesets from the Rulesets section in the portal.
Ruleset types #
The following ruleset types are now available:
Baseline rulesets #
Set of default best practices provided by Quality Clouds. The main quality metrics are always calculated against the default ruleset, so that they can serve us as a baseline.
This is especially useful when, for example, you run scans using different sets of customized best practices. In this case, comparing baseline values gives you a better view of the global quality trends.
Custom rulesets #
Set of best practices defined by you, which ignores or overrides specific rules of the default set of best practices provided by Quality Clouds. The quality metrics obtained by applying this set of rules, are labeled as Custom Ruleset Metrics, and are displayed in a prominent place in the views.
