Technical Debt (KPIs)

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Technical debt is a KPI (Key Performance Indicator) that represents the implied cost in hours of development effort needed to solve the issues/violations detected in the platform due to non-adherence to best practices and changes to the out-of-the-box functionality. 

The evolution of this indicator over time and between different instances provides reliable feedback and outlines trends for your instance – whether it is on the improving or declining side. 

It is a general rule for the quality of your instance to be understood as a high-level information and not an exact time calculation, as it only includes coding work, and does not account for the following factors which are product and project specific:

  • Technical and architectural analysis
  • Code reviews and testing
  • Release management

Global technical debt #

Technical debt including all non-coding activities, such as analysis, project management, testing and release management.

Updated on March 21, 2025
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