Service Catalog provides a view of available, pre-defined products and services offered by corporate departments such as IT, HR, and others in the company. See more in ServiceNow documentation.
The below table shows the list of ServiceNow service catalog rules that are checked by Quality Clouds.
| Description | Severity | Area of impact | Included in Instance Scan | Included in Live Check Scan | Included in Update Set Scan |
|---|---|---|---|---|---|
| Catalog items without short description | Warning | Manageability |  | |  |
| Catalog items with short description equal to name | Warning | Manageability | | | |
| Catalog items without description | Warning | Manageability | | | |
| Multiple choice catalog variables with too many options | Warning | Manageability | | | |
